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2015 Metals Distributor of the Year

Klein Steel Service Inc. was named Metals Distributor of the Year at the 2015 Platts Global Metals Awards in London. Hosted by Platts, a leading global energy, metals and commodities information provider, the annual awards program honors exemplary performance in a dozen categories spanning the entire steel, metals and mining complex.

Judges for the Metals Distributor of the Year category evaluated entrants on:

  • Customer Care & Satisfaction
  • Financial Results
  • Inventory Turn
  • Product Quality
  • Safety

2015 Top Workplaces Award

Klein Steel is celebrating its inclusion on the Democrat and Chronicle's 2015 list of Top Workplaces in Rochester. Our team members participated in a confidential survey conducted by Workplace Dynamics that asked a series of questions about their day-to-day jobs including:

  • My Work (Is training accessible? How is the work/life balance?)
  • My Pay and Benefits
  • My Manager (Does my boss care about my concerns? Does my boss help us learn and grow?
  • Working Together toward a Common Cause (Is the company getting to where it aims to go? Do employees feel appreciated? Is work meaningful? Do employees agree with the company's values? Its leadership?)

Finalist: 2015 AMM Service Center of the Year

Klein Steel is, once again, a proud finalist for the AMM Service Center of the Year (small/midsized) Award for Steel Excellence: our second year in a row.

For the past five years, American Metal Market has recognized innovation and excellence in steel and related industries with its Award for Steel Excellence program. Firms that are finalists and winners demonstrate best practices to achieve outstanding results. They embody the best in class as measured by global standards.

Winners are selected by a panel of prestigious judges with extensive steel industry leadership.

Industry Week Best Plants Award

Klein Steel is a proud recipient of the 2011 Industry Week's Best Plants award--and proud finalist again in 2015!

According to Industry Week, this award, established in 1990, is an annual salute to outstanding manufacturing facilities that has two purposes:

  • To recognize plants that are on the leading edge of efforts to increase competitiveness, enhance customer satisfaction, and create stimulating and rewarding work environments.
  • To encourage other manufacturing managers and work teams to emulate the honorees by adopting world-class practices, technologies, and improvement strategies.

Klein Steel is the first metal service center to win this prestigous award in its 20 year history and is thrilled to find itself among the elite ranks of prior winners including, but not limited to, Lockheed Martin, Toyota, Raytheon, Snap-on Tools, Carrier and more.

The award criteria covered over three years of data concerning safety, accuracy, quality, on time delivery, productivity, etc. and showcases how years of hard work at Klein Steel have paid off in the form of greater efficiency, better quality, and improved customer satisfaction.

Why not partner with the best?

2015 Rochester Top 100

When it comes to the area's fastest growing companies, Klein Steel has ranked in the Rochester Top 100 sixteen times since 1995. During our recent five-year timeframe, not only have we grown over 10% annually, we have:

  • Achieved one of the lowest safety loss ratios in the metals industry
  • Increased inventory accuracy to >98%, improved quality over 400% and increased on-time performance to >95%
  • Doubled our pounds processed as we take on a greater role in ready-to-assemble kitting and component manufacturing
  • Been certified by an independent auditor to be NQA-1 compliant and able to meet the rigorous standards of the nuclear industry

And we accomplished all this while achieving greater than 97% "very satisfied" customer satisfaction ratings. Quite an accomplishment!

When seeking a vendor with a solid track record, why look any further?

The ETHIE Award

In 2012, Klein Steel was awarded an ETHIE award from the Rochester Area Business Ethics Foundation-an award that we believe truly distinguishes Klein Steel in the marketplace.

In choosing a winner, the judges consider executive-level commitment to ethical practices; the quality of the company's ethics program; existing conflict resolution procedures; and demonstration of sound ethics and strong corporate citizenship.

Did you know, according to the RABEF, a landmark Harvard Business School study of 207 large firms over an 11-year period showed that a strong corporate and ethical culture:

  • Increased revenues by 400%
  • Increased the workforce by 800%
  • Increased the stock price by 1200%
  • Increased net income by 7500%

When ethics matter, why choose any other vendor?

Finalist: 2014 AMM Service Center of the Year

Finalist: 2014 AMM Service Center of the Year Klein Steel was a proud finalist for the 2014 AMM Service Center of the Year (small/midsized) Award for Steel Excellence.

"This year saw a record number of applicants and nominations for these prestigious awards with entries from all sectors of the industry and many parts of the world," David Brooks, senior vice president and editor in chief of American Metal Market, commented on the selection process. "Because of the size and caliber of this year's nomination pool, identifying the finalists that reflect true innovation was a challenge."

2014 Best of the Web Silver Award

In April 2014, Klein Steel was awarded the silver prize for overall website at the Rochester Business Journal's annual Best of Web Awards. Judges evaluated the finalist sites on:

  • Navigability
  • Usability
  • Functionality
  • Content
  • Art and visual design
  • Standards compliance

2014 AMA Pinnacle Award

Dumbwaiter Design and Klein Steel were co-winners of a 2014 Pinnacle Award for the Klein Steel website. This award, given by the Rochester Chapter of the American Marketing Association (AMA|Rochester), celebrates Rochester's most effective and creative marketing initiatives. During the ceremony, Rochester area companies and non-profit organizations were recognized for excellence in marketing tactics and campaigns with:

  • Clear objectives
  • Strong strategies
  • Effective and creative implementation
  • Results

2014 Gold Stevie Award

Klein Steel was awarded the Gold Stevie award in the industrial website category at the American Business Awards (ABA) product & tech awards ceremony in San Francisco on September 12, 2014.

Best Companies to Work for in NYS

Klein Steel was one of 25 companies named the Best Companies to Work for in New York 2010 in the small/medium-sized company category. This statewide survey and awards program was designed to identify, recognize and honor the best places of employment in New York, benefiting the state's economy, its workforce and businesses.

Two-part criteria was used to evaluate companies:

  1. The company's workplace policies, practices, philosophy, systems and demographics
  2. An employee survey to measure the team member experience

Klein Steel passed with flying colors.

Why work anywhere else?