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Our Loyal Customers

When you drive up to Klein Steel at 105 Vanguard Parkway in Rochester, NY, the first thing to greet you is our stunningly impressive, bright, "safety yellow," eight-story steel structure, Threshold, designed and installed by world renowned metal sculptor Albert Paley. And, if you look closely, you will see wild animals and jungle foliage nested throughout. Threshold was fabricated with cutout pieces from a steel archway entitled Animals Always that Mr. Paley constructed for the St. Louis Zoo in 2006—a joint project for which Klein Steel provided the steel and plasma cutting. Threshold is also a tribute to the power and value of long-term relationships with Klein Steel and its customers.

"Klein Steel was our first major outsourcing partner and we hold them up as the standard. We have achieved considerable cost reductions and efficiencies in the three years we have been partnered together. Look no further for the premier steel service center that understands quality and the value of serving the customer".        

VP, Global Supply Chain Management | Gear Manufacturer

"Our relationship with Klein Steel has been a tremendous opportunity for growth and change. During our Lean implementation, We determined which processes were considered core competencies. It was decided that warehousing and processing steel were specialties of a local company, Klein Steel. The open and transparent relationship has built trust and cooperation between the employees. Together, we've never experienced this level of supplier partnership where we are focused on deliberately driving costs out of the supply chain. This experience will have a dramatic impact on our employees, our stockholders and our other suppliers."

VP, Global Supply Chain Management | Oil & Gas Manufacturer

"This supplier exhibits an ISO compliant quality system that meets all of the commercial grade expectations. The Klein quality and operations team exhibited a thorough knowledge of the subject matter and acted in both a professional as well as courteous manner."                         

Component Manufacturer

"We regard Klein Steel as a true business partner. Their focus on supporting our business extends beyond just great quality and customer service, and is resulting in a strategic supplier relationship that will be a game changer for us."                               

General Manager | Process Equipment Manufacturer

"Our business relationship with Klein Steel has been exceptional. We use a just-in-time theory when ordering material and Klein Steel responds to our requirements on a day-to-day basis. This commitment ensures on-time delivery to our customers."                                                                            
President | Precision Cutting Equipment Manufacturer

"Klein Steel's processing services have given us the option to supplement and speed-up our production capabilities. Helping us to compete in this tough business climate, you can’t ask for a better company."

Controller | Steel Distributor

"Paley Studios has considered Klein Steel our principal steel service provider for decades . . . they consistently step up to exceed our expectations and keep our projects on time and on budget." 

Director, Albert Paley Studios